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Never Has Locomotive Lease Been So Easy. Alpha Trains Launches New AlphaNOW Customer Portal

Never Has Locomotive Lease Been So Easy. Alpha Trains Launches New AlphaNOW Customer Portal
foto: Alpha Train/Never Has Locomotive Lease Been So Easy. Alpha Trains Launches New AlphaNOW Customer Portal
04 / 05 / 2022

Alpha Trains has launched and invites users to register on AlphaNOW, a new customer portal, and an online booking tool. With the implementation of AlphaNOW, Alpha Trains is taking a vital step towards digitalization and further enhancing the customer experience.

AlphaNOW provides existing customers with direct, up-to-date access to their customer data and a transparent view of their leasing portfolio. Furthermore, Alpha Trains customers can easily search for any available locomotive within a time frame of six months and book a locomotive directly online for a short period. All locomotives offered under the Full Flex leasing model can be directly booked via the portal.

“We designed AlphaNOW to further enhance the relationship with our customers. The portal is an entry point that provides direct access to contractual information and the option to enquire about the availability of locomotives. AlphaNOW is an efficient tool that facilitates initial customer inquiries, thus freeing up time for personal contact between customers and their commercial contacts,” said Guus de Boer, Commercial Director at Alpha Trains Locomotives.

With the launch, the first stage of the AlphaNOW rollout has gone online. Further features such as document sharing and invoicing are planned for future stages.

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